HealthSelectShoppERS Rewards Program

How it works

HealthSelectShoppERS is a health care shopping and savings program available to GBP-eligible employees enrolled in HealthSelect plans. HealthSelectShoppERS can help you:

  • Compare costs for many health care procedures
  • Estimate out-of-pocket costs
  • Earn rewards for certain medical services and procedures by shopping for care
  • Save money and get the most value from your health care benefits
  • Consider treatment decisions with your providers

The program starts September 1, 2020.


ERS will deposit the reward, up to $500 each plan year, into your existing TexFlex health care or limited-purpose FSA, usually within 30 to 45 days of the date Blue Cross Blue Shield of Texas (BCBSTX,) HealthSelect’s third party administrator, processes your claim. If you are no longer eligible to receive the rewards at the time the rewards are processed, the awards will be forfeited. For example, if you end employment prior to your rewards being processed, you will forfeit those rewards. The standard TexFlex carryover rules applies.

Don’t have a TexFlex account?

If you participate in the HealthSelectShoppERS program and you are not already enrolled in a TexFlex health care FSA or limited-purpose FSA, ERS will set one up for you. You will get a welcome letter and debit card kit after the account is set up. Your new TexFlex account will only be available for rewards deposits. If you want to contribute monthly to a TexFlex account, you will need enroll within 31 days of a qualifying life event or during Summer Enrollment.

Use your rewards on eligible expenses

You and any IRS-eligible dependent can use your TexFlex funds to pay for eligible expenses. Health care FSA funds can cover eligible medical expenses, including deductibles, copays, prescriptions, dental care and items like contact lenses and eyeglasses. To comply with IRS requirements, Consumer Directed HealthSelect participants can use limited-purpose FSA funds only for dental and vision expenses. Review the Limited-purpose FSA eligible expenses document for more information.

Rewards do not count towards the annual maximum contribution

If you are enrolled in TexFlex and you elect the maximum contribution amount each year, you are still eligible to receive up to $500 in incentives during the plan year. For more information about how much you can contribute to your TexFlex account, review the Health Care and Dependent Care FSA Overview PY2021 or the Limited-Purpose FSA Fact Sheet PY2021.

Who you should contact if you have questions

If you have questions about HealthSelectShoppERS, visit the HealthSelect website or call a BCBSTX Personal Health Assistant toll-free at (800) 252-8039, Monday–Friday 7 a.m. - 7 p.m. and Saturday 7 a.m. - 3 p.m. CT. Contact TexFlex customer care, toll-free, at (844) 884-2364. Representatives are available from 7 a.m. to 7 p.m. CT, Monday-Friday, excluding holidays.

Contact Us

TexFlex Customer Care

(844) 884-2364 toll-free
Monday – Friday, 7 a.m. – 7 p.m. CT

Call About:

  • TexFlex account questions
  • Claim reimbursement status
  • TexFlex debit card

Claims Address:

WageWorks, LLC.
P.O. Box 34700
Louisville, KY 40232

Overnight Mail:

5200 Commerce Crossings,
Suite 100
Louisville, KY 40229

Claims Fax:

(866) 643-2219 toll-free

Benefits Coordinator Resources